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Permanent Display
Installations Europe
The Objective
Sonos, a long-standing partner of over 6 years, sought to revamp their retail presence through the ‘Outside Lands’ project. This extensive campaign aimed to install a new generation of interactive displays across EMEA, including Tables, Walls, Gondolas, and Shelftops. The goal was to create an engaging, modular design that would elevate the consumer experience and showcase Sonos’ latest products.
The Solution
We provided comprehensive solutions to Sonos for their ‘Outside Lands’ project, ensuring a successful installation and removal process across 16 countries. Collaborating with over 200 stakeholders, we implemented extensive training programmes to equip our European teams with the skills needed to handle complex tech systems across seven fixture types.
We established a centralised Account & Project Management team to meticulously plan and report, facilitating an efficient rollout of new displays across EMEA. Our team managed intricate display technologies, including monitors, tablets, custom media players, and Sonos demo devices. We maintained flexibility to troubleshoot and resolve issues on-site, minimising revisits and escalations.
We deployed advanced technology systems to give Sonos complete visibility and control over the project, including estate management, project reporting, inventory management, and helpdesk ticket systems. Our seamless logistics process ensured immersive displays were delivered across numerous stores and retailers, greatly enhancing the consumer experience.
Through meticulous pre-planning, accurate costing, and a consistent focus on cost savings, we successfully delivered the project within budget. Additionally, we maintained and updated existing Sonos fixtures in-store, streamlining tasks to reduce maintenance visits and ensure all fixtures remained fully functional.
Our commitment to eco-friendly practices significantly reduced waste by diverting 73 tonnes from landfills through responsible recycling.
The Results
Solutions Provided
Estate Audits & Store Surveys
Installation
Storage & Distribution
Real-Time Reporting
Display Refresh & Product Updates
Kitting & Packing
Storage & Distribution
Estate Management & Reporting
Reactive Maintenance
Retail Support Helpdesk
Proactive Maintenance
Inventory Management & Fulfilment
Removals and;
Reuse
Repurpose
Recycling
“Thank you for your dedication to the Sonos account. Working with you has been smooth, and we’re pleased with the team. Your established processes run well, and our project management teams collaborate effectively with Sonos counterparts. Excited for future projects together”
Sonos
“An ambitious installation delivering complex units in a significant number of stores, across multiple countries and retailers. Very strong project management exhibited!”
POPAI Judges
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